online return policy:
Havana Blue boutique online return policy for Refund or Exchange.
We can offer an Exchange, Refund or Repair if possible.
The condition of any item being returned must be unworn, unwashed, unused and in its original condition.
Should you require to return your garment for refund or exchange, you will need to contact havana boutique within 7 days of receiving your purchase for an authorised Return Number and postal details.
You have 2 Return Options:
Return by Post :You will need to return via registered signature post within 7 days of receiving Return Number from Havana boutique.
Havana Blue boutique is not responsible for lost parcels or unregistered returns.
Return to Store: outside of COVID-19 Restrictions
You can return to Store once you have the authorised Return Number. You will have 7 days to return the item/s to:
831 Burke Road
T: 03 9882 25 91
Our In-store staff cannot process your refund/exchange without the Havana Blue return authorisation number & Proof of purchase presented at the time.
In-Store Refunds may take up to 3 days to process from your visit.